Jethro Mobile Admin
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Activity overview
Latest activity by Jethro Mobile Admin-
Jethro Mobile Admin created an article,
Rakuten – Physical SIM Order Handling Procedure
NOTE*If there is stock in the RSL warehouse, we do not need to take any action for Rakuten physical SIM orders.In this case, please leave an internal note in Zendesk saying “Boss in progress”, and ...
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Jethro Mobile Admin created an article,
Rakuten – eSIM Order Handling Procedure
Rakuten Marketplace – eSIM Order Handling ProcedureCustomer Support – JapanA Zendesk ticket titled [Rakuten Marketplace] Order Details Confirmation (automatic email) will be received. Click the Pur...
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Jethro Mobile Admin created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Jethro Mobile Admin created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Jethro Mobile Admin created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Jethro Mobile Admin created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Jethro Mobile Admin created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...